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mobility

assisting you
wherever you are

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mobility

assisting you
wherever you are

Freedom to move and travel

Facilitating mobility and ensuring the safety of drivers, their passengers, and travellers all over the world have been our mission for 40 years.

To achieve this, we listen, advise, and implement increasingly innovative and personalised services, such as geolocation in case of a breakdown and fully digital assistance.

Auto

  • Roadside assistance for towing and dépannageRoadside assistance for towing and dépannage
  • Assistance to peopleAssistance to people
  • Emergency calls and bCallsEmergency calls and bCalls
  • Funnel toward to authorized workshopsFunnel toward to authorized workshops
  • Geolocalized and digital assistanceGeolocalized and digital assistance
  • Taxi and replacement carTaxi and replacement car
  • Assistance for electric carsAssistance for electric cars
  • Claims managementClaims management
  • Roadside assistance for towing and dépannageRoadside assistance for towing and dépannage
  • Assistance to peopleAssistance to people
  • Emergency calls and bCallsEmergency calls and bCalls
  • Funnel toward to authorized workshopsFunnel toward to authorized workshops
  • Geolocalized and digital assistanceGeolocalized and digital assistance
  • Taxi and replacement carTaxi and replacement car
  • Assistance for electric carsAssistance for electric cars
  • Claims managementClaims management

Key figures

  • 93.8%

    Overall satisfaction*

  • 1st

    assistance Provider in France by number of motor insurance policies*

  • 842,654

    vehicles towed

*France roadside assistance 2023
** Estimate based on auto Top 20 (number of policies in 2022) Source: Argus de l’Assurance 26/05/2023

IMA Travel Insurance

IMA offers various insurance solutions dedicated to business or leisure trips. Thanks to a 24/7 assistance, to the network of more than 9.000 accredited hospital facilities worldwide, and to the possibility to ensure direct payment of medical costs, IMA travel insurance is meant to give security to who needs help and to provide a quick and effective response, whatever the reason for the trip.

Imaway travel insurance

  • Comprehensive insurance coverComprehensive insurance cover
  • BaggageBaggage
  • Medical consultationMedical consultation
  • Routing to accreditated hospital facilitiesRouting to accreditated hospital facilities
  • Payment of medical costsPayment of medical costs
  • Sanitary repatriationsSanitary repatriations
  • Travel cancellationTravel cancellation
  • Comprehensive insurance coverComprehensive insurance cover
  • BaggageBaggage
  • Medical consultationMedical consultation
  • Routing to accreditated hospital facilitiesRouting to accreditated hospital facilities
  • Payment of medical costsPayment of medical costs
  • Sanitary repatriationsSanitary repatriations
  • Travel cancellationTravel cancellation

Key figures

  • 64,710

    medical care dossiers

  • About 4,000

    accreditated hospital facilities

  • 20

    spoken languages

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